No booking is required to access the swimming pools.
Pool tickets can be purchased either in the SHOP & REGALA section of our website or in person at the Piscine Termali receptions.
Entry is not guaranteed during periods of high demand.
The pool area closes half an hour before closing time.
The following items can be purchased at the Piscine Termali receptions: flip-flops, swim caps, towels, swimming goggles, armbands, swim diapers, and swimwear.
The following items can be rented at the Piscine Termali receptions: towels, bathrobes, flip-flops, swim caps, swimming goggles, armbands, swim diapers, and swimwear.

The following regulations for access to and use of the facilities, prepared by Management, are posted on the notice board at the entrance to the changing rooms.

Access and Opening Hours

• The thermal pools and Wellness Area are open during the hours displayed at the entrance.
• Guests may remain inside only until half an hour before the thermal facility closes.
• In case of high attendance, entrances may be temporarily closed. On such days, strollers may not be taken inside the pool area, but must remain inside the changing rooms.
• During peak attendance, there may not be enough sun loungers for all guests present.

Health and Safety Regulations

• Before entering the thermal pools and Wellness Area, guests are advised to shower and use soap.
• Swimwear and pool slippers must be worn at all times.
• A towel or bathrobe must be placed on the sun lounger before lying down.
• In the Wellness Area, swimwear or a sarong must be worn, preferably made of non-synthetic fabric.
• Swim caps must be worn in the thermal pools.
• In the saunas, a towel must be placed on the bench before sitting down, so that no part of the body comes into direct contact with the wood.
• Slippers may not be worn in the sauna.
• Bathers must be free from infectious diseases, injuries, or conditions considered incompatible with access to the pools.
• Access to the Wellness Area and thermal pools is prohibited for persons who are not in perfect physical or hygienic condition.
• Management may request a medical check-up at any time.

Code of Conduct

• Persons who are intoxicated or behaving inappropriately will not be permitted to enter or remain on the premises, either in the pool or outside.
• Management reserves the right to refuse access to anyone who disturbs the peace and decorum of the premises. Such persons may also be asked to leave the premises at any time, without a refund of their ticket.
• Entering barefoot or wearing walking shoes is prohibited; plastic or rubber slippers are mandatory. Only service staff may wear trainers.
• Diving, pushing, jumping from the edges, horseplay, and running along the edges of the pools are prohibited.
• The use of fins, goggles, floating mats, and glass or ceramic objects in the pool area is prohibited.
• Free diving is prohibited.
• No more than 20 people may be in the saunas at any one time.
• Aufguss treatments may only be performed by sauna attendants authorized by Management.

Recommendations for Use and Stay

• Guests are advised not to remain in the thermal pools for more than 20 consecutive minutes.
• Guests are advised to stay in the sauna for no more than 15 minutes.
• For saunas and steam rooms, please follow the posted instructions and consult staff for any clarification.
• It is recommended to wait at least three hours between eating a meal and swimming in the thermal pool.
• In the relaxation area, please leave sun loungers free of personal belongings to allow guests to use them on a regular basis.

Prohibitions and Restrictions

• Smoking is prohibited in all indoor areas, including terraces.
• Taking photographs or videos of other people is prohibited in all indoor areas, including terraces.
• To maintain decorum, large backpacks, bags, or duffel bags may not be brought into the Wellness Area.
• Eating and drinking is prohibited in the areas adjacent to the pools and in the relaxation areas.
• Bringing food and drinks from outside is prohibited.
• Consuming alcoholic beverages in the Wellness Area is prohibited.
• Pouring water on the hot stones is prohibited; please call a member of staff to do this. It is also prohibited to pour essential oils or essences other than those provided by Management, to avoid the risk of allergic reactions.
• Oils, salts, honey, products, and accessories of any kind may not be brought into the saunas or steam rooms. It is also prohibited to bring drinks in glass containers or cans.

Additional Information

• Management is not responsible for any damage to or theft of personal items brought or stored in the lockers.
• Management accepts no responsibility for damage or accidents caused by the negligence of guests.
• Memberships are valid for 12 months from the date of purchase.
• Access to the Wellness Area is prohibited for children under 14.
• Children between the ages of 0 and 3 must wear swim diapers or specific pool diapers.
• Staff instructions must be followed; anyone who does not comply with the general rules or the facility regulations may be asked to leave without a refund of their ticket.