General rules:

1. The medical examination for admission to the spa treatments is mandatory. The time of access appears on the signs posted at the entrance.
2. The patients must strictly follow the therapeutic schedules prescribed by the spa doctor and undergo any diagnostic examinations provided for particular treatment cycles.
3. To achieve effective therapeutic results, the patients must carry out treatment cycles of at least two weeks.
4. It is necessary to avoid fasting treatments from the previous evening. It is advisable to have breakfast in the morning, taking tea or coffee together with quickly digestible foods that can provide an adequate energy intake such as fruit jams or honey. It is advisable to avoid taking milk and yoghurt whose digestion takes place in longer periods, or to take them at least two hours before the cure.
5. During the first days of treatment, for direct influence of thermal therapy, slight subjective disturbances may appear ("thermal crisis"); in this case the patient can contact the health staff of the Spa for appropriate control and treatment of symptoms.
6. To access the mud balneotherapy, the use of clean slippers suitable for swimming pool is mandatory. Before entering the pools, it is mandatory to shower and wear a swimming cap.
7. After grottotherapy or mud balneotherapy, it is necessary that the patients wait least twenty minutes to allow an adequate development of the "reaction phase", which is an integral part of the treatment.
8. You should reduce physical activity and sun exposure during the treatment period.
9. To avoid inconvenience to other patients and the proper functioning of care facilities, we invite you to respect the scheduled times.
10. Smoking is forbidden inside the Spa.
11. The use of mobile phones is prohibited in the treatment rooms. Phones must be switched off and stored in the appropriate storage compartments.
12. The patients and the visitors must wear appropriate clothing and maintain a proper behaviour in accordance with the thermal environment.
13. Silence must be observed in all departments with respect for those who are undergoing the treatments.
14. In order to avoid inconvenience among the patients who follow thermal balneotherapy, mud therapy and massotherapy, scrupulous observance of the assigned schedule is recommended.

General information:

a) Constant health care is provided for those undergoing spa treatments. The emergency room is equipped with the necessary medicines. For any request or medical issue, you can contact the staff in charge of the various departments who will notify the medical personnel directly.
b) For the booking of treatment, specialist visits, diagnostic and instrumental examinations or for further treatments, you can contact the reception staff directly.

The Management has established a regulation for access and use of the pools that is displayed before the entrance to the changing rooms and inside the relaxation areas of the pools.

1. The swimming pools and wellness area are open during the opening hours displayed at the entrance.
2. It is advisable to allow a minimum of three hours between the meal and the bath.
3. A soapy shower is mandatory before entering the swimming pool and wellness area from the changing room.
4. The swimsuit must be proper by law. For saunas, a swimsuit is required, preferably made of cotton.
5. The use of a swimming cap is mandatory.
6. Swimmers who access the pools and wellness area must be free of infectious, contagious or transmissible diseases, injuries or open wounds which might be incompatible with the access to the swimming pools and wellness area.
7. The Management has the right to have guests undergo a medical check-up.
8. The swimming pools and wellness area will not be allowed to those who are in a state of intoxication. At any time, guests who behave improperly will be asked to leave and will not be entitled to a refund of their access ticket.
9. The Management is entitled to refuse access to the swimming pools and wellness area, even with a membership card, to those who disturb the tranquillity and decorum of the environment.
10. It is forbidden to enter the area of the swimming pools and the wellness area barefoot or wearing walking shoes; it is mandatory to use plastic or rubber slippers, suitable for swimming pools and to be used exclusively for these environments. Sneakers are only allowed to service staff.
11. The Management is not responsible for damages caused by theft, destruction and deterioration of things (money, valuables, clothing or anything else) carried in the premises or outside of the thermal pool and/or stored in lockers. Suitable compartments are available for money, documents and valuables.
12. The Management also declines all responsibility for accidents or damage to people or things that happen in the pool and wellness area caused by the imprudence of the guests.
13. Diving, pushing and jumping in the water from the edges of pools are prohibited; running along the edges of the pool might be dangerous.
14. Swimmers are not allowed to use fins, masks, mats, rafts or anything else the management or staff on duty may consider dangerous to the pool goers. It is forbidden to bring glass or ceramic objects or any other items that may be dangerous in the pool area.
15. It is forbidden to dive in apnoea.
16. It is recommended to stay in the thermal pools and in the hydromassage for not more than 20 minutes. Saunas, salt and herbal cabins must be operated in accordance with the warnings and recommendations shown on the signs. In any case, the guest may contact the staff for any clarifications.
17. It is forbidden to smoke inside all the rooms of the swimming pools and wellness area in compliance with the law 16 January 2003 n. 3 art. 51 and subsequent amendments and additions.
18. For hygiene reasons, it is forbidden to consume food and drinks in the areas adjacent to the pools and relaxation areas. It is forbidden to consume outside food and drinks in the pool/bar area, wellness area and SPA.
19. Subscriptions are valid for one year from the date of purchase.
20. For children under 3 years old, it is required to wear the appropriate swimming pool swimsuits.
21. In case of peak turnout, pool loungers might not be available and/or entrances might be temporarily closed.

The Management has issued a regulation that is handed to the reception/check-out. The guests of the wellness area are required to comply with it.

1. In the wellness area it is mandatory to speak quietly. Inside the saunas and the cabins, we recommend to keep quiet so as not to disturb other guests.
2. It is mandatory to wear the swimsuit or the pareo and swimming-pool slippers.
3. Access to the sauna and the various cabins is prohibited for children under 16 years of age and people who are not in physical or hygienic condition.
4. It is mandatory to take a hot shower and dry yourself thoroughly before starting the cycle in saunas or cabins.
5. Enter the sauna leaving the slippers outside the door.
6. It is advisable to lay a large towel before sitting on the benches; none of the body parts should directly touch the wood of the benches.
7. It is recommended to stay in the sauna not more than 15 minutes.
8. No more than 20 people should stay in the sauna at the same time.
9. The aufguss is carried out by people authorized by the Management, indicatively in the following days and hours: Saturday and Sunday at 12.00 PM, 02.00 PM, 04.00 PM and 06.00 PM, from Monday to Friday at 03.00 PM, 05.00 PM and 07.00 PM. In addition, it is forbidden to participate in more than three aufguss sessions during the whole day.
10. It is forbidden to pour water on hot stones; for this operation, please call the staff on duty in the saunas. It is also forbidden to pour different essential oils or essences since they could trigger allergies to other people.
11. It is forbidden to bring oils, salts, honey, products and accessories of any kind inside the saunas and Turkish bath. It is also forbidden to introduce drinks in glass containers and cans.
12. It is forbidden to consume alcohol within the wellness area.
13. Smoking is not permitted on the terrace of the wellness area.
14. In the relaxation area, leave the beds free of personal belongings. This will allow more people to relax.
15. To maintain the decorum, it is recommended not to bring large backpacks, bags
or handbags into the wellness area.
16. It is forbidden to consume outside food and drinks in the pool/bar area, wellness area and SPA.
17. The instructions of the staff responsible for the pools and the wellness area must be respected. Those who do not comply with the general rules for saunas and the rules of the spa may be invited to leave the premises without ticket refund.

The Management has issued a regulation that all guests of the wellness area are required to respect.

1. Any cancellations or changes of schedule should be communicated to the secretarial office at the following contact details:

1. Medical ward's direct line. T. 0431 441250
2. Operator. T. 0431 441111
3. E. fisio@bibioneterme.it or info@bibioneterme.it

2. If it is the first session, it is recommended to arrive well in advance so as to carry out the bureaucratic formalities (payments, copy of reports, etc.)
3. The cancellation of a therapy must be communicated at least 24 hours before the scheduled time. Otherwise, the session will be counted and no longer recoverable
4. Late guests will be treated for the remaining time provided by the original booking, so it will not be possible to guarantee the entire duration
5. The secretarial office of the Thermal Rehabilitation Area reserves the right to make possible changes in schedule and therapist
6. Failure to attend the first meeting without prior notice will result in the cancellation of all subsequent meetings. The paid and not performed treatments can be recovered within 6 MONTHS from the date of suspension. The Health Department reserves the right to request a medical certificate for the resumption of treatment or a check-up visit with a doctor on duty at our clinics
7. The end of rehabilitation treatment certificate or the rehabilitation file must be requested from the secretarial office: it will be issued within 10 working days from the moment of request
8. For the correct execution of the therapies, it is required to bring all medical-specialist prescriptions, charts and diagnostic tests (X-ray, CT, MRI, etc.) during the first session
9. Inform the staff of any allergies to creams or medicines, presence of peace-makers, metal prostheses or pregnancy