General rules:

1. The medical examination for admission to the spa treatments is mandatory. The time of access appears on the signs posted at the entrance.
2. The patients must strictly follow the therapeutic schedules prescribed by the spa doctor and undergo any diagnostic examinations provided for particular treatment cycles.
3. To achieve effective therapeutic results, the patients must carry out treatment cycles of at least two weeks.
4. It is necessary to avoid fasting treatments from the previous evening. It is advisable to have breakfast in the morning, taking tea or coffee together with quickly digestible foods that can provide an adequate energy intake such as fruit jams or honey. It is advisable to avoid taking milk and yoghurt whose digestion takes place in longer periods, or to take them at least two hours before the cure.
5. During the first days of treatment, for direct influence of thermal therapy, slight subjective disturbances may appear ("thermal crisis"); in this case the patient can contact the health staff of the Spa for appropriate control and treatment of symptoms.
6. To access the mud balneotherapy, the use of clean slippers suitable for swimming pool is mandatory. Before entering the pools, it is mandatory to shower and wear a swimming cap.
7. After grottotherapy or mud balneotherapy, it is necessary that the patients wait least twenty minutes to allow an adequate development of the "reaction phase", which is an integral part of the treatment.
8. You should reduce physical activity and sun exposure during the treatment period.
9. To avoid inconvenience to other patients and the proper functioning of care facilities, we invite you to respect the scheduled times.
10. Smoking is forbidden inside the Spa.
11. The use of mobile phones is prohibited in the treatment rooms. Phones must be switched off and stored in the appropriate storage compartments.
12. The patients and the visitors must wear appropriate clothing and maintain a proper behaviour in accordance with the thermal environment.
13. Silence must be observed in all departments with respect for those who are undergoing the treatments.
14. In order to avoid inconvenience among the patients who follow thermal balneotherapy, mud therapy and massotherapy, scrupulous observance of the assigned schedule is recommended.

General information:

a) Constant health care is provided for those undergoing spa treatments. The emergency room is equipped with the necessary medicines. For any request or medical issue, you can contact the staff in charge of the various departments who will notify the medical personnel directly.
b) For the booking of treatment, specialist visits, diagnostic and instrumental examinations or for further treatments, you can contact the reception staff directly.

The following regulations for access to and use of spaces, issued by the Management, are posted on the notice board at the entrance to the changing rooms.

Access and Hours

• The Thermal Pools and Wellness Area are accessible during the hours displayed to the public at the entrance.
• It is only permitted to remain inside up to half an hour before the closing time of the thermal spa.
• In the event of a high turnout, the entrances may be temporarily closed. On such days, prams may not be brought into the pool area, but must remain inside the changing rooms.
• In the event of a maximum turnout, there may not be a sufficient number of sun loungers for all guests present.

Hygiene and Safety Regulations

• Before entering the Thermal Pools and Wellness Area, a soapy shower is recommended.
• A swimming costume and pool slippers must be worn.
• It is obligatory to spread a towel or bathrobe on the lounger before lying down.
• In the wellness area, it is mandatory to wear a swimming costume or sarong, preferably made of non-synthetic fabric.
• In the thermal pools, it is compulsory to wear a swimming cap.
• In saunas, it is obligatory to spread a towel on the bench before sitting down, so that no part of the body touches the wood directly.
• It is forbidden to enter the sauna wearing slippers.
• Bathers must be free of infectious diseases, injuries or conditions considered incompatible with access to the pools.
• Persons who are not in perfect physical or hygienic condition are prohibited from entering the Wellness Area and Thermal Pools.
• Management may request a medical check-up at any time.

Rules of Conduct

• Persons in a state of intoxication or misbehaving, both in and out of the pool, will not be allowed access or stay.
• Management reserves the right to deny access to those who disturb the peace and decorum of the environment. Furthermore, such persons may be removed from the facility at any time, without refund of the ticket.
• It is forbidden to enter barefoot or wearing walking shoes; plastic or rubber slippers are compulsory. Only service staff may use trainers.
• Diving, pushing, jumping from the edge, joking and running along the edges of the pools is prohibited.
• The use of fins, masks, mats and glass or ceramic objects is prohibited in the pool area.
• Scuba diving is prohibited.
• No more than 20 people may be present in the saunas at any one time.
• Aufguss is only performed by sauna masters authorised by the Management.

Recommendations for Use and Permanence

• It is recommended not to stay in the thermal pools for more than 20 consecutive minutes.
• It is recommended to stay in the sauna for a maximum of 15 minutes.
• For saunas and cabins, please follow the posted instructions and ask the staff for clarification.
• It is recommended to leave at least three hours between eating and bathing in the thermal pool.
• In the relaxation area, leave the loungers free of personal belongings to allow for regular rotation of guests.

Prohibitions and Restrictions

• Smoking is prohibited in all rooms, including terraces.
• It is forbidden to take photos and videos of third parties in all rooms, including the terraces.
• To maintain decorum, it is forbidden to carry large backpacks, bags or duffels into the Wellness Area.
• It is forbidden to consume food and drinks in the areas adjacent to the pools and in the relaxation areas.
• It is forbidden to bring food and drinks from outside.
• It is forbidden to consume alcohol inside the Wellness Area.
• It is forbidden to pour water on hot stones; for this operation, call the staff on duty. It is also forbidden to pour essential oils or essences other than those provided by the Management, to avoid risks of allergies.
• It is forbidden to bring oils, salts, honey, products and accessories of any kind into the saunas and Turkish baths.

Additional Information

• The Management is not liable for damage to or theft of personal items brought in or deposited in the lockers.
• The Management declines all responsibility for damage or accidents caused by the carelessness of guests.
• Subscriptions are valid for 12 months from the date of purchase.
• Access to the Wellness Area is forbidden for children under the age of 14.
• Children between the ages of 0 and 3 years must wear swimming trunks or specific swimming pool nappies.
• The instructions of the staff must be respected; those who do not respect the general rules or the rules of the establishment may be asked to leave without a refund of their ticket.

The Management has issued a regulation that all guests of the wellness area are required to respect.

1. Any cancellations or changes of schedule should be communicated to the secretarial office at the following contact details:

1. Medical ward's direct line. T. 0431 441250
2. Operator. T. 0431 441111
3. E. fisio@bibioneterme.it or info@bibioneterme.it

2. If it is the first session, it is recommended to arrive well in advance so as to carry out the bureaucratic formalities (payments, copy of reports, etc.)
3. The cancellation of a therapy must be communicated at least 24 hours before the scheduled time. Otherwise, the session will be counted and no longer recoverable
4. Late guests will be treated for the remaining time provided by the original booking, so it will not be possible to guarantee the entire duration
5. The secretarial office of the Thermal Rehabilitation Area reserves the right to make possible changes in schedule and therapist
6. Failure to attend the first meeting without prior notice will result in the cancellation of all subsequent meetings. The paid and not performed treatments can be recovered within 6 MONTHS from the date of suspension. The Health Department reserves the right to request a medical certificate for the resumption of treatment or a check-up visit with a doctor on duty at our clinics
7. The end of rehabilitation treatment certificate or the rehabilitation file must be requested from the secretarial office: it will be issued within 10 working days from the moment of request
8. For the correct execution of the therapies, it is required to bring all medical-specialist prescriptions, charts and diagnostic tests (X-ray, CT, MRI, etc.) during the first session
9. Inform the staff of any allergies to creams or medicines, presence of peace-makers, metal prostheses or pregnancy